As you may know, sales is always a 2-way street. If the customer refuses to buy, the sales person will not get the deal. If you can master the communication between you and your customers, you shall see a tremendous jump in your sales results.

If you always encounter these challenges below, regardless of which country or industry you are in:

·                     You can’t get appointments through the telephone

·                     You can’t get to the decision-makers

·                     You can’t get customers interested and excited about what you have to offer

·                     You can’t sustain customers' interest through the sales cycle

·                     You can’t get past clients' objections and close the sale

·                     You spend too much time with proposals that seem to go nowhere…

…then this talk is just the thing you need.

Who Should Attend:

Sales Executives and Professionals, whose jobs require them to meet buyers and clients, make important sales decisions, and most importantly, to strike up a lasting rapport with their clients that is crucial to building up and keeping their customer base.

Duration: 2 days

Language: English & Mandarin

You Will Learn To:

·                     Understand and match customers' motives for buying

·                     Cultivate a consultant's mindset rather than a peddler's mindset

·                     Build trust and confidence with customers

·                     Generate qualified leads in the shortest period of time

·                     Get appointments with key decision-makers and make them keen to see you

·                     Identify immediately customers' real needs and "pain" areas

·                     Intensify customers' "pain"

·                     Identify those customers with low influencing level, and deal with them accordingly

·                     Make sales presentations that make customers believe that you are the only solution

·                     Probe into what customers are really thinking, beyond just what they are saying 

·                     Analyse non-verbal signals that customers are sending

·                     Avoid wasting time to send proposals that end up in the waste-basket

·                     Pre-empt and handle objections and follow through.

The “Psyche-Selling ^TM” programme is created as a result of 1-to-1 coaching with sales people from a variety of industries across 13 cities in Asia, and has been tried, modified, and re-tested to make sure that it delivers results for sales professionals, especially in the Asian context.

C.J. is one of a few experts who can effectively marry real-world experience with management theories. He founded an eBusiness company in Singapore with minimal marketing budget and still managed to generate half-a-million dollars in sales revenue within 6 months of its launch, without spending a single cent on advertisements.

Before to joining a Fortune 500 company in Shanghai as Asia Marketing & Communications Manager, c.j. was approved by the Singapore government to provide sales and marketing consulting for the Small–and-Medium enterprises in Singapore. Many such companies have benefited from c.j.’s help.  ________
At the same time, many Multi-Nationals such as L'Oreal (China), China Telecom, eBay (China), Ringier AG (China), Pan Pacific Hotel, Malaysia Airlines, Air Liquide, Baosteel, Ping’An Insurance, Axa Life，American Express, J&J Medical (Shanghai), Panduit Networks, Seagate, Morningside Group (China), eGuide, Shanghai CIIC, USA Today, IMG (China) etc. have engaged c.j. to help them as well.

c.j. is a frequent speaker at conferences organised by Key Media, Singapore Exhibition Services and Singapore Institute of Management. He is a bilingual trainer in English and Mandarin, and has conducted Mandarin training programmes for audiences in Singapore, Malaysia and the People’s Republic of China. He serves as an adjunct lecturer with Fudan and Jiaotong Universities in Shanghai.

c.j. has written several articles for the members’ magazines of Singapore Institute of Management, Marketing Institute of Singapore, as well as for the Straits Times. He also has published a book entitled The Complete eBusiness Guide for Non-Technical People. The book is available at bookstores and libraries in Singapore and Malaysia.

Ailing Wang is a trainer with Explorer3 Life. Her passion in life is to develop and help people achieve peak performance and to ultimately live their dreams.

A very energetic and passionate trainer, Ailing specializes in presentation and communications training, Chinese cultural training and public speaking coaching. After successfully applying NLP skills in her own life and achieving fabulous outcomes, she’s now using these skills in her training and coaching to help her clients.  _________________________________________________

Ailing’s perfectly bilingual and is capable of delivering courses in both Chinese and English. She holds a Bachelor of International Chinese degree from East China Normal University and has a keen interest in promoting a deeper understanding of Chinese culture and history and how it can be applied in today’s modern world.  ____________________________________________

Ailing is an extremely talented public speaker and is the current national public speaking champion having won the 2006 Toastmasters International China championships. Conducted in English, this speech contest pitted the speaking skills of the very best in China. (Toastmasters International is a non-profit organization that helps people develop public speaking and leadership skills. It has over 10,500 clubs and more than 200,000 members in approximately 90 countries.)     _____________

Ailing is an extreme sports lover. She sees the challenge of bungee jumping, diving and skydiving as great opportunities to break through personal barriers and stretch herself both mentally and physically.

Date: 9-10 August 2007

          9:00-17:00 hrs

Venue:

Huarong Hotel, The Training Room

15/F, No.1271, South Pudong Road

(near HuaRun Time Square on ZhangYang Road)

华融大厦  浦东南路1271号15楼 会议室 （靠近张扬路华润时代广场）

Fees:  RMB 3,800
           RMB 3,200 (if 3 or more participants register from the same company)

Reservation: Please e-mail your reservations to jenny@explorer3life.com or contact Jenny at +86 21 5228 0930 for more details. Seats are limited and available on a first-come-first-serve basis. Book your seats now!

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