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Your Solutions for Performance Excellence |
Workshop on Performance Appraisal Interviewing Skills |
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Performance appraisal is an important management tool for managing individual performance. More importantly, it drives business execution by making sure all employees are aligned with the organization’s business strategy. To maximize the effectiveness of performance appraisal systems, clear goals mapped to business strategies, accurate and fair evaluation standards, and particularly, managers’ and supervisors’ appraisal skills are necessary. This workshop equips participants with knowledge and field-proven techniques through a step-by-step approach for conducting effective appraisal interviews with subordinates. Skills such as motivation via giving positive feedbacks, handling emotional staff, and exploration of staff’s real development needs will be illustrated. A positive working environment, as well as the continuous improvement culture will also be advocated.
Workshop Outline
• The Performance Appraisal Cycle & Stages (i.e. Performance Planning, Coaching & Review)
• Quantitative vs. Qualitative Assessment on Staff Performance
• Integration of Performance Appraisal with Other HR Management Systems
• Roles and Responsibilities for Appraiser and Appraisee
• Effective Objective Setting in Performance Planning Stage
• Deploying Corporate & Departmental Objectives down to Individual Level
• Setting Individual Objectives, KPIs, Quantifiable Targets & Action Plan
• Ensuring the Horizontal & Vertical Alignment in Objective Setting
• Illustrating Core Competences and Corresponding Behavioral Requirements
• Quick Review on Coaching Styles and Approaches in Different Situations
• Giving Positive and Constructive Feedback on Staff Performance
• Explore Staff’s Development Needs
• Preparation and Venue Setup for Harmonic Performance Appraisal Interview
• The 5-step Approach for Conducting Performance Appraisal Interviews
• Handling Emotional and Defensive Reaction in a Professional Manner
• Common Rating Errors and How to Overcome Them
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Lecturer: Mr. Wilson Chu, Principal Consultant
Mr. Wilson Chu, Principal Consultant of HMI Consulting Limited, the Consulting Associate of the University of Hong Kong and the Hong Kong Baptist University, and also the Visiting Lecturer of SPEED of Polytechnic University on Bachelor of Arts (Honors) in Human Resource Management. He was the Survey Manager (in Compensation & Benefits) of Watson Wyatt Hong Kong Limited and a senior consultant of Hong Kong Productivity Council. Mr. Chu has extensive consulting and training experience.
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Date: 18 October 2012
Time: 9:30am to 5:00pm
Venue:
4/F Opulent Building
402-6 Hennessy Road, Wanchai, Hong Kong
Fee: HK$1,300
Language: Cantonese with English materials
Lecturer: Mr. Wilson Chu,
HMI Consulting Limited
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Strategic Partners:
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About HMI Consulting Limited
HMI Consulting is a leading HR consulting firm specializing in Performance Management, Compensation & Benefits Design, Talent Development & Business Process Improvement. With the primary focus in Hong Kong, PRC and Taiwan, our experienced consultants have worked across a wide range of industries covering Manufacturing & Industrial, Trading, Transportation & Logistics, Financial & Insurance. | |
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HMI Consulting Limited20/F, Central Tower
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