September 2008
Sep 12, 08 - Workshop on Handling Difficult Customers
Sep 16, 08 - Workshop on Supervisory Skills & Team Management 
Oct 16, 08 - Workshop on Corporate & Departmental Performance Management via KPI Setting
Oct 31, 08 - Workshop on Performance Appraisal System Design

More Events  

Q: What are Key Performance Indicators (KPIs) and how frequently should they be reviewed and changed?
A: Key Performance Indicators (KPI) are financial and non-financial metrics used to help an organization define and measure progress toward organizational goals. Normally KPIs should not be changed too frequently as they reflect the long-term directives and strategies of one organization, or the roles and responsibilities of one function which are considered to be permanent if the organization structure remains unchanged.
 

HMI Supervisory Management Workshop

Supervisors are  the backbone of a corporation. The leadership and management capabilities of these critical members thus are essential to the corporation's operation and continual growth. In many cases, supervisors are promoted within the organization that they find it difficult to adapt to the new role of managing people other than dealing with operation issues. In order to work manage upward and downward smoothly, supervsiors should possess different management skills and senses. HMI Supervisory Management Workshop helps develop supervisors into true leaders starting by self management. The benefits of HMI Supervisory Management Workshop include:
 
ü Raising the working efficiency and performance 
ü Understanding the roles and responsibility of a supervisor
ü Enhancing supervisory and coaching skills
ü Developing essential motivation skills
ü Enhancing internal communication and cooperation
ü Building harmonic relationship with others
ü Strive for supervisory and team excellence
 
To learn more on how HMI can help your company's management team to enhance supervisory charisma, please email to enquiry@hmi.hk.
 
 

 
August 2008 HR Highlights 
 
Business Environment

Inflation is rampant around the world, in both rich and emerging countries, as increased prices for raw materials burn a hole in consumers' pockets. From the United States, through Europe and Asia, governments and central banks are scratching their heads for ways to stop runaway prices.

In the United States, consumer prices have risen by 5%, preventing the Federal Reserve from reducing its interest rates even further to help an economy which is verging on a recession. In the eurozone, the rate price increases has more than doubled in a year to reach a record 4.1% in July, more than double the European Central Bank's inflation target of close to but below 2%. Inflation stands at 3.6% in France, at 4.4% in Britain - its highest level for 16 years - and at its highest level for 12 years in Italy (4.1%) and 11 years in Spain (5.3%). In Germany inflation stands at 3.3%, the highest figure since 1993.  Meanwhile, in Asia, Japan, which for a long time suffered from deflation, has seen its core inflation rate hit a fresh decade-high of 1.9% in June as consumer prices rose for a ninth straight month. In India there a fears of a monetary belt-tightening to deal with an annual inflation which has reached 12%. Inflation has been at its most spectacular in several emerging countries like Egypt (23%) or Thailand (27%) where price rises have brought people into the streets to protest. In China inflation has been slowing for three months, even if the inflation rate remains high at 6.3% on an annual basis. [Source: channelnewsasia.com, August 2008]

In Hong Kong, inflation accelerated last month, equaling February’s 10-year high of 6.3% according to the latest statistics announced by the Census and Statistics Department.  July’s inflation was higher than that in June (6.1%), mainly due to the enlarged increases in the price of fresh vegetables and private housing rentals. Basic food price inflation year-on-year remained elevated at 19.7% last month and private residential rents in June were up 8.8% from 8.4% a year earlier. The government spokesman added that the inflation outlook for the rest of the year is rather uncertain. Although food and energy prices in the international markets have eased somewhat more recently, they remain elevated compared with a year earlier.  However, the improvement in labour productivity and the expected moderation in the rate of economic growth in the period ahead should provide some alleviation effect.  [Source: The Standard/ HKEJ (P2), 22 Aug 2008]

While inflation continues to rise, Hong Kong’s year-on-year economic growth is expected to ease significantly in the second half of this year to between 2.2% - 4.2%, the government says. First-half growth averaged 5.8% year on year. The official growth forecast for this year remains unchanged at between 4-5%. Growth slowed to 4.2% in the second quarter, from 7.3% in the first quarter. Gross domestic product shrank 1.4% quarter on quarter in the second quarter, the first fall in five years.  [Source: SCMP (A10)/ HKEJ (P2)/ China Daily (HK-2), Aug 16]


HR Trend

As the economic growth has been slowing down this year, hiring expectations in Hong Kong have fallen in the second quarter of the year, according to recruitment firm Hudson.  A survey of 746 Hong Kong executives found that only 42% expected to increase hiring in the third quarter, compared with 57% in the previous quarter.  Expectations about hiring new staff are also leveling off, with the amount of respondents saying they intend to raise headcount in the third quarter decreasing by 7 percentage points, compared with the same period last year. 13% of employers have seen a fall in the salaries of new managerial hires, especially in the banking sector. 71% of respondents did not experience any drop in staff turnover rates in the past year. The tight labour market prompted 56% of respondents to attract staff from other cuntries, especially in the legal, information technology and telecommunication sectors [Source: Classified Post (P.18), Aug 9]
 
 
Disclaimer: Should there be any different views in the interpretation, please always refer to the original media source as reference. HMI Consulting accepts no liability in respect of the accuracy and truthfulness of the materials included in this newsletter.

 

About HMI Consulting Limited
HMI Consulting is a leading HR consulting firm specializing in Performance Management, Compensation & Benefits Design, Talent Management & Business Process Improvement. With the primary focus in Hong Kong, PRC and Taiwan, our experienced consultants have worked across a wide range of industries covering Manufacturing & Industrial, Trading, Transportation & Logistics, Financial & Insurance, and the Public Sector.


Contact:
Victor Tsang
HMI Consulting Limited
20/F, Central Tower, 28 Queen's Road, Central, Hong Kong
Tel: (852) 3627 3673
Fax: (852) 3629 1056
Email: victortsang@hmi.hk
http://www.hmi.hk

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