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Your Solutions for Performance Excellence
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Workshop on Appraisal
System and Incentive Scheme Design
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Replying emails and creating reports are daily tasks of many Hong Kong employees. It is therefore essential to master the skills of English email and report writing so that we, working in the international hub Hong Kong, can communicate effectively and efficiently with customers, vendors and colleagues (and etc) oversea. Using the right formats, styles, tones, even subject lines are significant factors of effective written communication, while making the emails and reports simple yet high impact is the key to catch audiences’ attentions. This workshop aims to equip participants with useful English writing skills by experience sharing and discussions. Effective and ineffective email and report samples will be shared, and interactive exercises will be conducted. The details are as the followings:
Content of the Workshop:
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Emailing
• Characteristics of emails
• Common mistakes in email writing
• Writing to international audiences
• Choosing the formality and the right words
• Creating catchy subject lines for emails
• Rules of sending attachments
• Handling emails from customers
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Report Writing
• How to meet audience’s expectation?
• Types of reports
• Composing styles and tones for your audience
• Using effective visuals for illustrating reports
• Creating catchy subject lines for reports
• Persuading audience to read through your reports
• Using checklist when composing reports |
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Lecturer: Ms. Lau, MA (ESP), BA (French), Dip (TESL), PCEd
Ms. Lau is a Master Degree holder in the domain of English for Specific Purposes, and has been a language practitioner since 1998. She has tremendous experience in assisting corporations in Hong Kong and mainland China to improve the English literacy of their staff. Corporations that Ms. Lau worked with in the past include The Hong Kong Jockey Club, McDonald’s, Roche Hong Kong Limited, The Consulate General of Canada, and etc. Currently, Ms. Lau is also teaching Business English at the Schools of Continuing Studies of Chinese University of Hong Kong (CUHK) and of City University of Hong Kong (CityU). Ms. Lau developed two business books namely Modular Certificate in Workplace English, Reading and Writing I and II in 2008, and her passion for teaching always makes her lessons dynamic.
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Workshop Details
Date: 17 Jan 2014
Time: 9:30am to 5:00pm
Venue:
3/F, First Commercial Building, 33-35 Leighton Road, Causeway Bay, HK
Fee: HK$1,300
Language:
Cantonese with English materials
Lecturer: Ms. Lau
HMI Consulting Limited
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Workshop on KPI Setting for Various Industries and Position
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To remain competitive in nowadays fast-moving business environment, organizations require not only right strategies but also good execution. An effective performance management tool can help organizations communicate corporate policies, clarify responsibilities of departments and transform strategic directives into Key Performance Indicators (KPIs) in different perspectives. Through the deployment process, business strategies can be transformed into actionable tasks which enable systematic assessment on corporate and departmental performance and the alignment with corporate directives.
Workshop Outline:
Module 1: Introduction to Performance Management
• The Performance Management Concept
• Financial vs. Non-financial Measures
• The Four Performance Perspectives of Measurement and Their Causal Relationship
• Format and Components of Performance Management Setting
• Correlations among Annual Objectives, KPIs, Quantifiable Targets and Action Plan
• Integration of Performance Management System with Other Management Tools
Module 2: KPI Settings Step-by-step
• Good vs. Bad KPIs
• Result-oriented vs. Activity-based KPIs
• Balancing Your KPI Settings
• KPI Examples for Corporate in Different Industries
• Adopting KPI Setting as a Strategic Management Tool
• The Vertical and Horizontal Alignment of Corporate and Departmental KPIs
• Rules of Setting Quantifiable Targets
• Common Errors in Objective & KPI Setting
• The Reporting Format of Corporate & Divisional Performance
• Case Sharing of Performance Management System Implementation
Module 3: Simulation Exercise
Simulation Exercises on KPI Development (Participants will have a chance to simulate the process of developing departmental objectives & KPIs under trainer’s facilitation)
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Lecturer: Mr. Wilson Chu, Principal Consultant
Mr. Wilson Chu, Principal Consultant of HMI Consulting Limited, the Consulting Associate of the University of Hong Kong and the Hong Kong Baptist University, and also the Visiting Lecturer of SPEED of Polytechnic University on Bachelor of Arts (Honors) in Human Resource Management. He was the Survey Manager (in Compensation & Benefits) of Watson Wyatt Hong Kong Limited and a senior consultant of Hong Kong Productivity Council. Mr. Chu has extensive consulting and training experience.
Online Registration
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Workshop Details
Date: 23 Jan 2014
Time: 9:30am to 5:00pm
Venue:
2/F, First Commercial Building, 33-35 Leighton Road, Causeway Bay, HK
Fee: HK$1,300
Language:
Cantonese with English materials
Lecturer: Mr. Wilson Chu,
HMI Consulting Limited
Strategic Partners:
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About HMI Consulting Limited
HMI Consulting is a leading HR consulting firm specializing in Performance Management, Compensation & Benefits Design, Talent Development & Business Process Improvement. With the primary focus in Hong Kong, PRC and Taiwan, our experienced consultants have worked across a wide range of industries covering Manufacturing & Industrial, Trading, Transportation & Logistics, Financial & Insurance. |
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HMI Consulting Limited
20/F, Central Tower
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