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HMI Consulting Limited
20/F., Central Tower, 28 Queen’s Road, Central, HK
Tel: 852 3627 3673 Fax: 852 3629 1056
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Training Workshop on Effective Communication & Influencing Skills
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More and more researches have shown people on average spend more than one-third of his time in communicating with others, and influencing skills has become a critical factor in nowadays business environment. This workshop aims to equip participants with the necessary tactics for making the influencing outcome a success. Whether you are already a good communicator looking to gain a professional edge or need to improve in particular areas like relationship building, presenting ideas or handling objections, this highly practical and interactive course will definitely take your know-how to the next level.
Workshop Outline
Module 1: Communication Fundamentals
• 10 Methods for Effective Communication
• Vocal vs. Verbal Communication
• The Power of Body Language
• Giving Positive and Constructive Feedback
Module 2: Developing Communication & Influencing Skills Step-by-step
• What is Influencing & Why It Fails
• The Influencing Process and Its Critical Success Factors
• Understanding Your and Others’ Communication Style
• Influencing Strategies for People with Different Communication Styles
• Mingling Skills for Relationship Building
• Questioning Skills for Fact Finding
• Direct vs. Indirect Approaches for Presenting Your Argument Points
• Difference among Assertive, Non-assertive & Aggressive Behaviors
• Empathetic Listening and Responding Techniques for Building Rapport with Others
• Overcoming Objections and Emotional Response
• Reaching Consensus with Others
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Lecturer: Mr. Wilson Chu, Principal Consultant
Mr. Wilson Chu, Principal Consultant of HMI Consulting Limited, the Consulting Associate of the University of Hong Kong and the Hong Kong Baptist University, and also the Visiting Lecturer of SPEED of Polytechnic University on Bachelor of Arts (Honors) in Human Resource Management. He was the Survey Manager (in Compensation & Benefits) of Watson Wyatt Hong Kong Limited and a senior consultant of Hong Kong Productivity Council. Mr. Chu has extensive consulting and training experience.
Online Registration
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Date: 2 February 2015
Time: 9:30am to 5:00pm
Venue:
14/F, Fairmont House, 8 Cotton Tree Drive , Admiralty, HK
Fee: HK$1,300
Early-Bird Offer: HK$1,170*
[*Only if enrolment & payment are received on or before 23 January 2015]
Language:
Cantonese with English materials
Lecturer: Mr. Wilson Chu,
HMI Consulting Limited
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Strategic Partners:
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About HMI Consulting Limited
HMI Consulting is a leading HR consulting firm specializing in Performance Management, Compensation & Benefits Design, Talent Development & Business Process Improvement. With the primary focus in Hong Kong, PRC and Taiwan, our experienced consultants have worked across a wide range of industries covering Manufacturing & Industrial, Trading, Transportation & Logistics, Financial & Insurance. |
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HMI Consulting Limited
20/F, Central Tower
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