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Professional Assistant to Top Management
Outstanding assistants must possess the ability to handle multiple tasks while building up successful team relationship with their bosses. They should be well organized, communicate well with their colleagues and bosses, handle pressures at ease, good management of time and effective in solving problems.
This 1-day workshop is designed for personal assistants, secretaries, personnel & administrative assistants, and any supporting staff who needs to coordinate administrative work and provide assistance to top management.
Wortkshop Outline
1. Set priorities on what's important Meet deadline assigned by boss Reschedule assignments according to change of needs Deal with urgent jobs; find time for important but less urgent jobs 2. Co-ordinate & share work with your colleagues by team effort Teambuilding with your boss & colleagues Getting help from your colleagues Motivate others to meet target 3. Develop a communication style that enhances interpersonal relationship Disseminate your boss's message to others Project an assertive image Use appropriate tone of voice, choice of words & body language 4. Be a problem solver when dealing with difficult situations & hard-to-handle people Think actively for alternative solutions to problems Achieve win-win relationships & outcomes
1. Set priorities on what's important
2. Co-ordinate & share work with your colleagues by team effort
3. Develop a communication style that enhances interpersonal relationship
4. Be a problem solver when dealing with difficult situations & hard-to-handle people