How to Find Out Anything from Your Customer
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 10 Mar 2016
Power Breakfast Hour:
How to Find Out Anything
from Your Customer?

如何挖掘客户可能不想告诉你的信息

Highlights:

Unlike what most sales training will advocate, your questioning strategy will be a lot more complex than merely asking to find out about problems, negative consequences of not solving those problems, and the pay-offs or positive results of solving those same problems.

This workshop will provide insights on how to make customers be more willing to share information, even when they initially don't want to:

  • Why despite being trained in sales questioning techniques, many sales people still could not get the answers they want from their customers;
  • How to prepare and structure your questions so that you make your customers comfortable providing you with answers;
  • How to develop a questioning strategy that gives with well-rounded answers and insights from your customer
 

About the Speaker

c.j. NG

c.j. is the Master Trainer for Leadership IQ in Asia who have helped international companies achieve quantum improvements in business performances in China and beyond.

c.j. is the 1st and only China-based leadership, sales & experiential learning facilitator invited to speak at the American Society for Training & Development (ASTD) International Convention.   He is also an Accredited Belbin Team Role Facilitator.

He has so far consulted for and trained the staff and managers of well-known companies such as Evonik, Fiat-Chrysler Automobiles, Schindler, Cardinal Health and InterContinental Hotels Group, just to name a few ...

 

For whom?

All sales people and managers who are looking for more effective ways to get crucial information from customers.

Organised by:

WeChat
 

DATE:   10th Mar 2016
 
TIME:   08:00 - 10:00 hrs
 
VENUE: Crowne Plaza Shanghai  •  Level 2  • Oscar Room • 400 Panyu Road (by Fahuazhen Road)
上海银星皇冠酒店 • 二楼  • 奥斯卡厅(番禺路400号,靠法华镇路)
 
FEE:   RMB 200/=

 

To make this a more conducive discussion, we are expecting a small group of about 15 people only  Please e-mail your registrations to ethan@directions-consulting.com

If you need us to customise inhouse programmes for you, please contact (86) 21-6219 0021 to arrange for an appointment to discuss further.

Additional Resources

Watch the video: The Value of Trust in Negotiations

or: The Challenges that Technical People face when Converting to Sales

or: HR如何调解销售区域之间的矛盾

Get more information on the full suite of our services here:
http://www.directions-consulting.com/Directions_Intro_EN.pdf
and here:
http://www.directions-consulting.com/Directions_Intro_CN.pdf

Or log on to www.psycheselling.com/page4.html and get more sales, leadership and strategic thinking resources!

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