13 May 2016: Cross-Cultural Integration
How to Leverage Diversity to Create Outstanding Results
(with Free Cultural Orientations Indicator Assessment)

“Communicating Across Cultures” is designed specifically for employees in China and beyond to communicate effectively across different cultures.  Employees who can build long term trusting cross-culture relationships and jointly develop innovative solutions will not only become higher performing organizations, they will also create an engaging and enjoyable work environment for their employees.

Research recently conducted by McKinsey’s indicates companies with multicultural management teams significantly outperform less diverse, monocultural ones, if they can effectively manage cultural differences.

Participants in this workshop will learn to manage such cultural differences as well as leverage cultural similarities. Not only will participants gain self-and other- cultural awareness but will also develop key intercultural skills which will enable them to collaborate effectively across cultures and functions.

The key cultural skills are

  • Cultural Due Diligence – Assessing and preparing for the possible impact of culture and cultural differences.

  • Style Switching – Using a different behavioral approach to accomplish one’s goals

  • Cultural Dialogue – Exploring cultural differences and negotiating mutual adaptations.

The key deliverable in this program will be the formation of personal action plans by each participant on how they will execute these three skills within their own teams following this workshop. In effect, participants will devise strategies and timelines on how to bridge potential cultural and behavioral gaps.

In addition to exercises and case studies, this workshop utilizes Berlitz TMC’s Cultural Orientations Indicator (COI). The COI enables practical application, awareness, and skill development in a variety of professional, managerial, and leadership contexts. It provides a profile of preferences along 17 cultural continua that are classified within 3 cultural dimensions. A cultural continuum is the spectrum between two opposing cultural orientations. A cultural orientation is a specific, culture-based value. 


Session Outline:

Developing Cultural Awareness:

  • What is Culture?

  • Values and beliefs

  • The Cultural Orientations Model Exercise - Cultural continuum

  • Introduction to the Cultural Orientations Indicator

Cultural Due Diligence - Leveraging Culture:

  • Understanding your Cultural Orientations Indicator (COI) report

  • Paired Exercises based on COI reports

  • Case Studies

  • Group Breakouts - Identifying the underlying Cultural Orientations and potential challenges involved

LUNCH

Style Switching

  • Global Mindset

  • Communication and active listening across cultures

  • Case Studies - Identifying cultural gaps and potential challenges.

  • Style Switching - Scenarios and Exercises


Cultural Dialogue - Developing Highly Effective Multicultural Teams

  • Cultural Dialogue - helping others understand you

  • Multicultural Team Competency

  • Case Studies - Identifying specific strategies and tactics to bridge cultural differences at work ;


Action Planning

  • Reflection and Action Planning:

  • Next Steps Program Evaluation


The Facilitator 


Greg Whitehorn

Greg has over 30 years of global management experience. He was the Deputy Director of International Development for Portman Properties, and interfaced with key government leaders including Mayors Wang Daohan, Jiang Zemin and Zhu Rongji. .  He later became the Deputy General Manager of Shanghai Centre where he was involved in the administration and human resource development of the Centre’s Chinese staff. He was also the key contact with Shanghai Centre’s Chinese partner and relevant government agencies and bureaus. In fact, Greg helped coin the name “上海商城”, which is the official Chinese name for the Shanghai Centre.

After nine years with the Portman Shanghai Centre Greg assumed the position of Vice-President, Asia Pacific for Joseph E. Seagram & Sons. In that role Greg was responsible for the marketing, sales and distribution of Seagram products throughout China. He was also responsible for developing Chinese leaders within the Seagram organization, and many of his protégés are now senior managers and leaders in the beverages industry in China.

Fluent in Mandarin Chinese, Greg studied Chinese at the prestigious Stanford University Language Center at National Taiwan University in 1975. He also holds a Master of International Management degree from the Thunderbird School of Global Management.

Greg has extensive global business experience in China, Japan, India, Europe and Latin America. He is a certified practitioner and facilitator of the Cultural Orientation Approach (COA), the Global Mindset Inventory (GMI), developed by the Najafi Global Mindset Institute at the Thunderbird School of Global Management, and Belbin Team Roles. The GMI is a premier assessment tool to help determine a global leader’s ability to be better prepared for the opportunities, risks and challenges that come from working across cultures in a globalized business market. The Belbin Team Role Assessment is the Gold Standard in measuring team leadership and performance. It combines elements of self-assessment, 360-degree assessment and team effectiveness assessment in one single assessment system.

Greg is also accredited with Harrison Assessments, a leadership and talent assessment tool which measures 175 behavioral traits and employment engagement factors and with Lumina Spark, Lumina Leadership, Lumina Sales and Lumina Team. Greg is a member of the Worldwide Association of Business Coaches (WABC).

You can watch Greg in action here:

DATE:

 

13 May 2016

 

TIME:

 

08:30 - 17:00 hrs

 

VENUE:


AmCham Shanghai Conference Center Suite 568, Shanghai Centre, 1376 Nanjing Road West Map
上海美国商会会议室 南京西路1376号,上海商城568室

 

FEE:

 

Member (RMB): 2,500.00 Member Company Employee (RMB): 3,500.00
Non-Member (RMB): 4,500.00

 

REGISTRATION:

 

Click http://www.amcham-shanghai.org/AmChamPortal/Event/EventRsvpUserDetail.aspx?EventId=7442
 e-mail: Kelly.deng@amcham-shanghai.org
 Tel: (86 21) 6279 7119 ext. 4580


 

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