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Highlights:
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运用积极情绪建立伙伴关系，才是赢得人心和敬业度的关键步骤！
The Key to Motivating your Staff and
Improving Engagement is through
Effective Application of EQ
适度的情感表达不但会提高工作效率，而且有助于激发员工的潜力。
When effectively applied, not only
will EQ improve work productivity,
it will also hel unleash hidden
potential that your employees might
have
《高EQ情绪影响力》课程首先将帮助管理者们意识到自己的情绪，并随时保持自我的正向积极的情绪。
This "Influencing through EQ"
workshop seeks to help managers
understand their own emotions, and
to be able to maintain positive
emotions.
在此基础之上，《高EQ情绪影响力》课程还将帮助管理者们用高EQ的方式设定团队的愿景目标，并在发生冲突时，用高EQ的方式化解团队冲突，随时保持员工的生产力和工作效率，让管理者和员工建立长期的，稳定的合作伙伴关系。
Based on
this foundation, "Influencing
through EQ" then helps
managers to leverage on high EQ
skills to set team goals, improve
productivity and resolve potential
team conflicts. It will allow
managers to forge long-tem
partnering relationships with their
teams.
Key
Outline 主要内容::
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超低敬业度到底该向谁问责：
Who is responsible when
Engagement Levels are low?:
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敬业度对个人和企业的价值
The value of Engagement to
the company and the employee
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盖洛普Q12的EQ双向解读
Aligning the applications of
EQ with the Gallup Q12
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管理者和员工各自的责任
The responsibilities of
managers and employees
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高EQ如何有效推动敬业度并极力员工：
How High EQ improves
engagement levels and motivates
staff :
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鳄鱼河：换位思考真的好难
Crocodile River: why it is very
challenging to think from
someone else's point-of-view
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“管理者 PK
新生代”引发的思考
Managers vs. Millennials:
practical ways to improve the
relationships
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情绪点燃积极性，情商推动敬业度
While emotions ignite passion
and enthusiasm, EQ drives
engagement
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Q&A：那些令人困扰的职场烦心事儿
Q&A: Resolving work place
conflicts, headaches and
heartbreaks
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贝尔宾团队角色认证顾问
Certified Consultant of BELBIN
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埃里克森教练认证课程毕业
Graduated from Certification Program of Erickson Coaching
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英国专业管理工会认证注册培训师
International Professional Trainer Certified by IPMA
她无时不刻地将学员的收获和企业的收益放在第一要素，在逾八年的职业培训师生涯中，不
断地将管理、沟通、营销和客服方面的经验结合到教学之中，成为结合实战和理论的专业培训师。
With more than eight years of vocational training experience, Linda successfully
combines management, marketing and customer service experience into her courses.
作为职场EQ系列课程的创始人，她致力于为企业解决因人际冲突而产生的诸多问 题，尤其在情绪管理、客服、销售和领导力等方面，帮助企业管理者因情商的提高而获得更好的职业发展和圆融的人际关系。
As the founder of workplace EQ series courses, she is committed to provide
solutions to problems occurred from interpersonal conflicts, especially in the
emotional management, customer service, sales skills and leadership, to help
enterprise managers to get better career development and harmony of
interpersonal relationship because of increased EQ.
她轻松幽默的授课方式受到了企业和学员的一致好评，更重要的是，她善于发现学员的潜在优势，敏锐识别学员提升的关键点，并乐于协助学员步向更高一层楼的突破性转变。
With a humorous training style and the consistent high recognition by trainees,
she is good at finding the potential advantages of trainees, perceptively
identifying the key improvements to assist them to a higher breakthrough.
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| DATE: |
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2016 •
8 • 4 |
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| TIME: |
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14:00 - 17:00 hrs |
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| VENUE: |
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Crowne Plaza
Shanghai • Level
2 • Oscar Room • 400
Panyu Road (by Fahuazhen
Road)
上海银星皇冠酒店 • 二楼 •
奥斯卡厅（番禺路400号，靠法华镇路） |
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| FEE: |
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RMB 300/= ONLY! |
为了让这次培训达到更好的效果，学员人数仅限 15 人。请将您的报名信息 e-mail 至
ruby@directions-consulting.com
或拨打 (86) 021-6219 0021
咨询
If you need us to customise in-house programmes for you, please contact (86)
021-6219 0021
to arrange for
an appointment to discuss further.
谁该参加 For whom?
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中、高层经理与领导
Middle-to-Senior Leaders and Managers
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高潜力员工
High-Potential Talents
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学习与发展人员
Learning and Development Professionals
资源下载
Resource Downloads
获取更多关于本公司信息：
http://www.directions-consulting.com/Directions_Intro_EN.pdf
and here:
http://www.directions-consulting.com/Directions_Intro_CN.pdf
或视频:
Organised by:
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