Emotional Intelligence (EQ) first shot into prominence by Daniel Goleman's report "Why it can matter more than IQ." In the recently ended COVID-19 lockdown, family members found themselves having to interact with each other in a level of intensity never experienced before. As a result, anxiety goes up, and we have to draw on our EQ to support family harmony. As we progress upwards in our career, EQ becomes extremely critical to personal success. We cannot rely on technical ability or knowledge to succeed. There is a greater need than ever to cooperate with others, leverage on others' resources to achieve higher output and better outcomes. As the global economy suffers from the COVID-19 impact, we start to feel anxious about business continuity and even more fundamentally our job security. How then can we leverage on EQ leadership during this challenge period and to manage anxiety?
Through this micro-course, participants will understand what EQ leadership is and how to manage the anxiety through EQ Leadership.
- Identify emotions 定义情绪
- How to navigate emotions 如何驾驭情绪
- What is anxiety and anxiety formula? 什么是焦虑及焦虑公式？
- Three-step approach to manage anxiety with EQ
用情商管理焦虑的三个步骤
- Think- Feel-Act 情绪，思考和行动的关系
- Use optimistic thinking 乐观的思考
- Use empathy to link with yourself and others 利用共情连接你和别人
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