How to Build Instant Trust & Rapport with Any Type of Customer
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 20 Jul 2010
Power Breakfast Hour: How to Build Instant Trust & Rapport with Any Type of Customer
 

Highlights:

 
  • Decipher your customer's behavioural types by reading the words they say and the behaviours they display
  • How to use Psycho-Geometrics® to identify your customers' and your own communication and behavioural profiles
  • How you can flex to build trust and rapport with different types of customers
  • Understand that while rapport will lead to trust, there is still a lot more to do to sustain and strengthen that trust
  • What else you will need to do IF you want to sustain that trust and rapport to develop profitable customer relationships
 

About the speakerCJNg _ 2.jpg

c.j. is your trusted sales advisor who have helped international companies achieve quantum improvements in sales profits in China and beyond. c.j. is the 1st Asian sales advisor invited to speak at the American Society for Training & Development (ASTD) Conference, and this is one opportunity to pick the brains of an internationally acclaimed sales and business advisor in Shanghai! He has so far consulted for and trained the sales people and managers of well-known companies like Roche, Lufthansa, and Carrier Air Conditioners, just to name a few...

For whom?

All professionals and managers who are keen to build trust and rapport with integrity in this increasingly cluttered world.

Additional Resources

Download videos:

or Audio:  How to Pay Less and Get More Results for Your Sales Training in China

or PPT:  "Why Some Sales People Succeed While Others Fail". 

Also, log on to www.psycheselling.com/page4.html to get more resources in the field of sales and sales leadership.

Testimonials

"c.j. Ng is an excellent sales trainer, whose lesson start already with the way he is promoting himself and his company. He serves you outstanding expertise seasoned with a surprising knowledge about your industry and company, that adds up to a tailor-made menu for your specific needs and requirements. He is able to spot your short-commings and work with you to eliminate them. No matter whether you work with him professionally or just have a conversation over a cup of coffee, you have a guarantee to learn something for your career and have a good time on top of that"

Roy Schoettle, Regional Business Manager, Asia, Flint Group

   

 

DATE:   20th July  2010
 
TIME:  

08:00 - 10:00 hrs

 
VENUE:
Bamboo Room • Level 5 • The Longemont Shanghai • No.1116 Yan'an West Road (near Panyu Road) • 晶竹厅 • 上海龙之梦大酒店 • 五楼 • 延安西路 1116 号 (靠番禺路)
 
FEE:   RMB 200/=

 

To make this a more conducive discussion, we are expecting a small group of about 15 people only  Please e-mail your registrations to sales@directions-consulting.com

If you need us to customise inhouse programmes for you, please contact +86-21-6219 0021   to arrange for an appointment to discuss further.

 

Organised by:


 

 
Mailing Address: Shui Cheng Nan Road 51 Lane No. 9 Suite 202 Shanghai 201103 China