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国际玩具工业理事会”关爱”基金 中国玩具协会
香港玩具协会 香港玩具厂商会 广东省玩具协会 深圳玩具协会 东莞玩具协会
关于玩具行业的社会责任审核中廉洁问题的联合声明
2010年6月 确保从业员工享有公平的工作待遇和安全的工作条件是全球玩具行业的共同目标。为了要达到这些目标，国际玩具工业理事会(ICTI)”关爱”程序，作为全球玩具行业唯一确认的社会责任审核計劃，需要对玩具生产场所进行审核，以了解其工作状况。所以，专业的、公正的、合理的和廉洁的审核是非常重要的。
鉴于有人尝试以提供或收受各种利益，来干预社会责任审核的结果，更有不良的顾问公司出现，拟以欺诈手段向工厂提供错误讯息，声称可以协助通过审核。为了确保工厂明白玩具行业的审核目的和运作，我们重申：
l ICTI”关爱”程序支持工厂进行持续改善，如果工厂有不符合要求的地方，将会给予时间改善。只要工厂坚持坦诚开放、并愿意在协议的时间内认真地完成改善，ICTI”关爱”程序愿意与工厂保持合作。
l ICTI”关爱”程序对每个审核员，以及每家审核公司的表现，均有严谨的监督。除了安排不预先通知的质量检测审核(quality check audits)以验证工厂的真实工作状况外，在审核公司进行审核时，ICTI”关爱”程序亦会频繁地以不预先通知审核公司及工厂的方法，委派专人到现场监测审核员的工作质量，以了解审核员在审核过程中的真实表现情况。ICTI”关爱”程序会把表现不佳，以及有廉洁问题的审核员除名，使他们再也不能参与”关爱”程序的审核工作。所以，用欺诈的手段通过审核，对工厂来说是费时失事，既浪费金钱也不可能持久。
l ICTI”关爱”程序、中国玩具协会、香港玩具协会、香港玩具厂商会、广东省玩具协会、深圳玩具协会及东莞玩具协会从未指定任何顾问，或培训机构去协助工厂通过审核。任何声称持有ICTI”关爱”程序，或玩具协会授权，或与ICTI”关爱”程序，或与玩具协会个别人员熟稔，以致可以协助工厂通过审核等等的机构，都是在作出虚假声明。工厂千万不要与这些不诚实的机构合作。
l ICTI”关爱”程序、中国玩具协会、香港玩具协会、香港玩具厂商会、广东省玩具协会、深圳玩具协会及东莞玩具协会对于任何试图以提供或收受利益，来影响审核结果的行为都是完全不能容忍的。如果在审核中遇到廉洁问题或贿赂行为，工厂及审核公司都应尽早通知“关爱”程序及所属玩具协会。工厂和审核员必须明白，试图以提供或收受利益来获得通过审核、或是与不诚实的顾问公司合作，都是刑事罪行。所有涉案的相关方面 (包括工厂、审核员、顾问公司等等) 均将负上法律责任，并要面对当地警方的刑事指控。
ICTI”关爱”程序、中国玩具协会、香港玩具协会、香港玩具厂商会、广东省玩具协会、深圳玩具协会及东莞玩具协会一直以来都支持全球玩具行业社会责任标准，共同承诺以协助负社会责任的工厂可有一个公平竞争的环境为目标。确保审核以公正廉洁的标准进行，是达到该目标的极其重要因素。为了全球玩具行业的整体利益，我们恳请所有玩具厂商和我们一起保持玩具行业社会责任审核中的廉洁水平。
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International Council of Toy Industries CARE Foundation China Toys Association
Hong Kong Toys Council The Toy Manufacturers’ Association of Hong Kong
Guangdong Province Toys Association Shenzhen Toys Industry Association Dongguan Toys Association of China
Joint Declaration
On Integrity Issues in Toy Industry Audits
2010 June The global toy industry is committed to ethical manufacturing by ensuring fair labor practices and safe workplace conditions throughout the global toy industry supply chain. To achieve this goal, auditing at the manufacturing facilities to evaluate working conditions is an integral part of the ICTI CARE Process, which is the single auditing program recognized by the global toy industry. It is therefore paramount that audits are conducted in a professional manner with uncompromising standards of integrity.
Incidents have been reported of attempts to influence social audit results by offering or accepting advantages of different sorts, while some fraudulent consultancies have also emerged to disseminate misleading information to factories on how to pass audits. To ensure that factories understand the objectives and operations of the toy industry auditing program, we the undersigned toy associations and the ICTI CARE Process reiterate that:
l The ICTI CARE Process is a continuous improvement process. Factories which initially are unable to meet the requirements of the ICTI CARE Process standard will be given the opportunity to make improvements, provided that factories are transparent about their working conditions and are committed to achieving genuine improvement in an agreed timeframe.
l The ICTI CARE Process has an effective system of monitoring the performance of individual auditors and audit firms. Unannounced quality check audits are conducted frequently to understand the real working conditions at factories. The ICTI CARE Process also frequently arranges unannounced visits to observe audits conducted by audit firms so as to understand the performance of auditors during audits. Auditors with poor performance and integrity issues will be disqualified, so that they never again conduct ICTI CARE Process audits. Passing an audit through fraudulent means is therefore not only dishonest, but also costly and non-sustainable for factories.
l The ICTI CARE Process, China Toys Association, Hong Kong Toys Council, the Toy Manufacturers’ Association of Hong Kong, Guangdong Province Toys Association, Shenzhen Toys Industry Association and Dongguan Toys Association of China have never appointed any consultancies or training organizations of any sort to help factories pass audits. Any organizations claiming to have authorization from, or have amicable relations with individual members of, the ICTI CARE Process or any of the toy associations, to help with passing audits are making false claims and factories should never work with these dishonest organizations.
l The ICTI CARE Process, China Toys Association, Hong Kong Toys Council, the Toy Manufacturers’ Association of Hong Kong, Guangdong Province Toys Association, Shenzhen Toys Industry Association and Dongguan Toys Association of China all have zero tolerance of any attempts to influence audit results through offering or accepting advantages. Factories and audit firms should report attempts or cases of bribery to the ICTI CARE Process and their toy associations as soon as possible. Factories and auditors need to understand that, by offering or accepting advantages to pass an audit, factories are committing a criminal offence in their cooperation with corrupt auditors and fraudulent consultancies. All parties (including factories, auditors, consultancies and other parties involved in the act) will have legal liability and may face criminal charges from local police.
The ICTI CARE Process, China Toys Association, Hong Kong Toys Council, the Toy Manufacturers’ Association of Hong Kong, Guangdong Province Toys Association, Shenzhen Toys Industry Association and Dongguan Toys Association of China are committed to establishing a level playing field in the global toy industry by supporting ethical manufacturing. Audit integrity is a significant factor in achieving this goal. For the interests of the global toy industry as a whole, we call on all toy factories to work with us to uphold the integrity of toy industry audits.
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