How to Double or Triple Your Sales Results thru Effective Communication with Buyers

如何与客户有效沟通,并销售业绩提升两至三倍

 

As you may know, sales is always a 2-way street.  If the customer refuses to buy, the sales person will not get the deal.  If you can master the communication between you and your customers, you shall see a significance improvement in your sales results.

    众所周知,销售是双向的。如果客户拒绝购买,就意味着销售人员无法成交。假若你能掌握你与客户之间的沟通,你的销售业绩就会显著上升。

In this 2-hour workshop, you shall find out how to: 在2小时的培训中,您将掌握:

  • Understand and match customers' motives for buying;
  • 如何了解迎合客户购买的动机
  • Probe into what customers are really thinking, beyond just what they are saying;
  • 如何探究客户言语表象下的深层需求及想法
  • Analyse non-verbal signals that customers are sending; and
  • 如何分析客户的肢体语言信号;以及
  • Utilise trigger words that make customers want to buy from you
  • 如何使用触动客户购买神经的语言

Workshop Leaders:

c.j. Ng and Ailing Wang

c.j. is one of a few experts who can effectively marry real-world experience with management theories. He founded an eBusiness company in Singapore with minimal marketing budget and still managed to generate half-a-million dollars in sales revenue within 6 months of its launch, without spending a single cent on advertisements.

Before to joining a Fortune 500 company in Shanghai as Asia Marketing & Communications Manager, c.j. was approved by the Singapore government to provide sales and marketing consulting for the Small–and-Medium enterprises in Singapore. Many such companies have benefited from c.j.’s help.

At the same time, many Multi-Nationals such as L'Oreal (China), China Telecom, eBay (China), Ringier AG (China), Pan Pacific Hotel, Malaysia Airlines, Air Liquide, Baosteel, Ping’An Insurance, Axa Life,American Express, J&J Medical (Shanghai), Panduit Networks, Seagate, Morningside Group (China), eGuide, Shanghai CIIC, USA Today etc. have engaged c.j. to help them as well.

c.j. is a frequent speaker at conferences organised by Key Media, Singapore Exhibition Services and Singapore Institute of Management. He is a bilingual trainer in English and Mandarin, and has conducted Mandarin training programmes for audiences in Singapore, Malaysia and the People’s Republic of China. He serves as an adjunct lecturer with Fudan and Jiaotong Universities in Shanghai.

c.j. has written several articles for the members’ magazines of Singapore Institute of Management, Marketing Institute of Singapore, as well as for the Straits Times. He also has published a book entitled The Complete eBusiness Guide for Non-Technical People. The book is available at bookstores and libraries in Singapore and Malaysia.
 

Ailing Wang is a trainer with Explorer3 Life. Her passion in life is to develop and help people achieve peak performance and to ultimately live their dreams.

A very energetic and passionate trainer, Ailing specializes in presentation and communications training, Chinese cultural training and public speaking coaching. After successfully applying NLP skills in her own life and achieving fabulous outcomes, she’s now using these skills in her training and coaching to help her clients.

Ailing’s perfectly bilingual and is capable of delivering courses in both Chinese and English. She holds a Bachelor of International Chinese degree from East China Normal University and has a keen interest in promoting a deeper understanding of Chinese culture and history and how it can be applied in today’s modern world.

Ailing is an extremely talented public speaker and is the current national public speaking champion having won the 2006 Toastmasters International China championships. Conducted in English, this speech contest pitted the speaking skills of the very best in China. (Toastmasters International is a non-profit organization that helps people develop public speaking and leadership skills. It has over 10,500 clubs and more than 200,000 members in approximately 90 countries.)

Ailing is an extreme sports lover. She sees the challenge of bungee jumping, diving and skydiving as great opportunities to break through personal barriers and stretch herself both mentally and physically.

 
 
 

Date:      13 June 2007 19:00-21:00 hrs

Venue:   Haworth Shanghai Creativity Centre
                5/F, One Corporate Avenue
                No. 222 Hu Bin Road (by Huangpi Nan Road)
                Shanghai 200021

Fees:      RMB 100 (if registered before 12 June 2007)
               RMB 200 (walk-ins and late registrations)

Reservation:    Please e-mail your reservations to jenny@explorer3life.com or contact Jenny at +86 21 5228 0930 for more details.  Seats are limited and available on a first-come-first-serve basis.

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